Reignite-Support-iconW

Reignite Support

About us

Reignite-Support-iconW

Reignite Support

About us

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Welcome to Reignite Support, a dedicated NDIS Service Provider in Adelaide and regional South Australia. At Reignite Support people are at the heart of everything we do and we are committed to support, empower and assist them to achieve their goals and aspirations. Our team of skilled and experienced professionals is passionate about supporting people with disabilities and/or mental health challenges irrespective of gender, abilities, sexuality, age or any other differences. Reignite Support also has a good understanding of culturally and linguistically diverse communities and the issues they may face due to the language barriers. That’s why we aim to provide personalised living and care solutions that are as individual as the people we serve.

We embrace the concept of Neurodiversity

At Reignite Support, we also understand that there are thousands of ways that people’s brains process information, function and present behaviourally, therefore we embrace the concept of neurodiversity that simply indicates how diverse the human population is. Rather than thinking there is something wrong or problematic when some people don’t operate similarly to others, neurodiversity embraces all differences. At Reignite Support, restrictive practices are considered as a last resort, our experienced support team will work with our participant’s support networks to implement the restrictive practices and report them as per the NDIS Commission guidelines. We place high emphasis on the privacy of every participant and store documentation securely and retrieved it safely only by the authorised personnel.

Quality Support Services

Personalised Care Support Plan

At Reignite Support, we aspire to provide personalised care / support plan for each of our participants to ensure that they receive tailored support to meet their specific needs. We work closely with participants and their support networks to identify their goals, aspirations, and preferences and deliver compassionate, reliable and quality support services. Reignite Support offers a wide range of services to support to people with physical disabilities, neurodivergent individuals and people with a combination of different challenges including ADHD, Down Syndrome, Autism, Alcohol Foetal Syndrome, Bi-Polar disorder, Schizophrenia, Dementia, depression and much more. Our team is dedicated to make a difference in the lives of our participants and help them to achieve their full potential.

Consistency is critical when it comes delivering essential services and support to people with disabilities. At Reignite Support, we understand that maintaining consistent quality care is essential in building trust with our participants and we always work towards achieving the best outcome by following specially designed practices, such as reminders, schedules, notes, policies and procedures. Reignite Support ensures that all our support team is always up to date with any changes so our participants receive consistent support, regardless of the staff member they are working with.

At Reignite Support, we take the safety and well-being of our participants and staff very seriously. We conduct regular risk assessments to identify potential risks and develop strategies to minimise them. We also provide a safe living environment for our participants and a safe working environment for our staff. Our team of experienced professionals is dedicated to ensuring that our participants and staff feel safe, comfortable, and supported at all times.

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One of the things that set us apart from other NDIS providers is our commitment to matching our staff’s profiles to our participants’ profiles. We understand that every participant has unique needs, preferences, and personality traits, and we strive to match them with staff who can provide the best possible support. We believe that this approach enhances the quality of care and support we provide and helps to build strong relationships between our staff and participants.

Mission Statement

Our mission at Reignite Support is to provide exceptional NDIS services to all South Australians living with disabilities, while promoting their independence, equality, and social inclusion. We strive to empower our participants by providing them with the necessary support and resources to help them achieve their goals and aspirations. Our team is committed to enhance the lives of our participants by delivering high-quality, person-centred care that is responsive to their unique needs and preferences.

Vision Statement

Our vision at Reignite Support is to be the leading provider of NDIS services in South Australia, renowned for our exceptional care and commitment to our participants’ well-being. We aim to foster a culture of respect, integrity, and empathy that permeates all our interactions with our participants, their families, and our stakeholders. We envision a society that is inclusive and equitable, where every individual has the opportunity to lead a fulfilling life, regardless of their abilities or circumstances.

Our Values

Our values at Reignite Support are centred around our commitment to excellence, accountability, compassion and respect. We believe in delivering services that are of the highest quality and that meet the diverse needs of our participants. We hold ourselves accountable for our actions and decisions, and we take ownership of our responsibilities to ensure the safety and well-being of our participants. We approach our work with empathy, kindness, and understanding, and we treat everyone with respect, dignity, and fairness.

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